All prices quoted are inclusive of delivery within the United Kingdom including Northern Ireland. For delivery outside of the U.K. but within Europe, an additional £20 will be charged to cover additional postage costs. Luxury Labels Limited is not liable for any import duties or customs charges, all items will be shipped stating their full value for insurance purposes.
I aim to dispatch all items within 2 business days of payment clearing, tracking information will be provided via PayPal or email, this will usually be via Royal Mail Special Delivery. All items will be packaged to ensure safe transit and any supporting documentation will be stored inside parcel alongside the item
Luxury Labels Limited offer a no-quibble returns policy, if an item is not to your taste you can return it within 14 calendar days of delivery for a full refund minus original postage costs. The costs for the return postage are the sole liability of the buyer. If any import duties or customs charges are levied upon an item’s return, these will be deducted from the refund amount. It is the buyer’s responsibility to ensure that the item is sent by a secure method and suitably packaged to prevent damage in transit.
All refunds will be processed within 2 business days with funds being returned via the original payment method provided the bag is in the original described condition along with any supporting documentation and/or packaging such as dustbags and gift boxes. I am always looking for ways to improve my service so any feedback on the reason for a return is appreciated but the buyer is not obliged to provide this.